At Royal Taxis Melbourne, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy explains how we collect, use, and safeguard your details when you use our services.
Information We Collect
We may collect the following information to provide a smooth and reliable service:
- Name and contact details
- Pickup and drop-off locations
- Booking history and travel preferences
- Payment information (processed securely through trusted providers)
How We Use Your Information
Your information is used to:
- Confirm and manage bookings
- Provide customer support
- Improve our services and user experience
- Process secure payments
- Communicate important updates about your ride
We do not sell, trade, or rent your personal information to any third party.
Data Security
We use secure systems and industry-standard safeguards to protect your information from unauthorised access, loss, or misuse.
Third-Party Services
Some information may be shared with trusted partners such as payment processors or service platforms, but only when necessary to complete your booking.
Your Rights
You can request access, updates, or removal of your personal information at any time by contacting us.