These Terms & Conditions outline the guidelines for using services provided by Royal Taxis Melbourne. By booking with us, you agree to the terms listed below.
Service Use
Royal Taxis Melbourne provides transport services including airport transfers, corporate travel, winery tours, medical transport, event transfers, and parcel delivery. All bookings must include accurate pickup details, contact information, and any special requirements.
Booking & Payments
- Bookings can be made online, by phone, or through approved platforms.
- Fares may include additional charges for tolls, waiting time, or extra stops.
- Payments must be completed using accepted payment methods at the time of service or booking.
Passenger Responsibilities
Passengers must be ready at the pickup point at the scheduled time. Any damage caused to the vehicle may result in additional charges.
Driver Rights
Drivers may decline a ride if safety concerns arise or if the passenger engages in unacceptable behaviour.
Liability
While we strive for punctuality, delays caused by traffic, weather, or unforeseen circumstances are beyond our control. Royal Taxis Melbourne is not liable for losses resulting from such delays.
Changes & Cancellations
Changes to bookings should be made as early as possible. Cancellation terms follow our official Cancellation & Refund Policy.
Contact Us
For questions or support, please contact our team anytime.